# Signing in to a client shortlist

> Open your recruiter’s shortlist and recover from expired links or an unrecognised address.

_Collection: Job Advertising & Portal (job-portal) — Kepler Help Center. Canonical: https://keplercrm.com/support/articles/client-portal-sign-in/_

Your recruiter may invite you to a client shortlist when their workspace has Client portal enabled. You do not need a Kepler recruiter account or password. Use your personal invitation and the email address your recruiter invited.

## Open your shortlist

  - Open the invitation from your recruiter, or use the client portal sign-in page.

  - Enter the invited email address and request a sign-in email.

  - Open the newest sign-in link, or enter the code from that email when the page offers that option.

Sign-in links work once and expire after 30 minutes; the code in the same email also expires after 30 minutes. Keep personal links private. Once signed in, open the job shortlist to review the candidates your recruiter has shared.

## If you cannot get in

| What you see | What to do |
| --- | --- |
| Expired or already-used sign-in link | Request a fresh sign-in email and use the newest link or code. Do not keep retrying the old one. |
| Invitation has expired | Use the page's new-link option, or ask your recruiter to resend your invitation. |
| No sign-in email arrives | Check spam and the address you entered. The sign-in page does not confirm whether an address has access. If you are unsure which address was invited, ask your recruiter. |
| Access revoked | Ask your recruiter about restoring access. A new sign-in email cannot override revoked access. |
| You can sign in but cannot open this job | Check the signed-in address. Ask your recruiter to invite that address to the job, or return to the shortlists you can already see. |
| The shortlist is empty | Your recruiter may not have shared a candidate yet, or may have removed a previous share. Contact them to check. |

## Review and respond

The recruiter controls which candidate details and actions are available. Use the shortlist's rating, comment and interview-request controls when offered. An interview request sends preferred availability to your recruiter; wait for their confirmation before treating it as a booked meeting.

If you are the recruiter managing access, see [Sharing candidates with clients](/support/articles/sharing-candidates-with-clients/).