# Connecting Google & Outlook

> Link your accounts, understand what each provider syncs, monitor sync health, and disconnect safely.

_Collection: Email, Calendar & Meetings (email-calendar) — Kepler Help Center. Canonical: https://keplercrm.com/support/articles/connecting-gmail-outlook/_

Kepler connects your communication accounts under **Settings → Communications Accounts**. Once connected, threads attach to matching candidates, contacts and companies automatically, CV attachments are captured, and AI triage can work your inbox.

## What each provider syncs

| Provider | Syncs |
| --- | --- |
| Google Suite | Gmail and Google Calendar — mail history plus meetings. |
| Microsoft Outlook | Outlook mail and Outlook Calendar — mail history plus meetings. |

> **NOTE:** WhatsApp account controls appear under Settings → Communications Accounts , but the channel is still marked Coming soon on the Communications page. Email is the messaging channel you can send and receive on today.

## Connecting

  - Go to **Settings → Communications Accounts**.

  - Click **Connect** next to the provider and complete its consent screen.

  - Back in Kepler you'll see **"Success! Your account has been connected."** The initial sync of your recent history may take a few minutes.

Team members each connect their own accounts; a workspace can have many connected mailboxes.

## Sync status & health

Google accounts show a live status badge — **Pending**, **Syncing…**, **Synced** (with how long ago), or **Error**. If a sync stalls, the account is flagged **Needs attention** and the **Sync health** panel shows progress, last attempt/success and the last error. The account's menu offers **Resync** (or **Recover sync** when stalled), **Edit Permissions** and **Disconnect**. See [Email sync issues](/support/articles/email-sync-issues/).

## Disconnecting — what's removed and what's kept

Disconnecting an account stops sync immediately and **removes the account's synced data from the workspace**:

  - **Removed:** synced emails, their contribution to communication history (last-interaction and relationship signals), and cached calendar events from this account.

  - **Kept:** your company, contact and candidate records (untouched), and all **call recordings, transcripts and meeting notes** — Note Taker output survives a disconnect.

> **WARN:** Disconnecting is immediate and removes synced mail for the whole workspace — if you only need to fix a broken sync, use Resync or reconnect instead.