Comparison

Tracker (TrackerRMS) review 2026: pricing, AI and Kepler

What are Kepler and Tracker?

Kepler is an AI-first recruitment CRM. At its centre is AI Chat, in a sidebar on every page. You ask a question in plain English, and it searches the whole database, ranks candidates and updates records once you approve.

Around AI Chat sit the parts of a recruitment desk:

  • pipelines, jobs, tasks, custom fields and saved views
  • Gmail and Outlook sync, with AI email drafting
  • one inbox for email and WhatsApp
  • a meeting notetaker for Microsoft Teams, Zoom and Google Meet
  • CV parsing and formatting, and contact enrichment
  • a careers site on your own domain and a client portal
  • campaigns, automations, reporting and a consent ledger

Tracker trades from tracker-rms.com, and its site footer still reads TrackerRMS. It calls itself “the ATS & CRM built for staffing and recruiting agencies”, with applicant tracking, a sales CRM, automation, job boards and reporting in one system.

For contract placements, Kepler records each placement’s fee, invoice status and payment status and connects to a pay-and-bill system through its API. Tracker keeps timesheets and invoicing inside its own system.

What is the main difference between Kepler and Tracker?

The main difference is how you work. In Kepler you ask. Type “who told us on a call they want to move to Manchester?” and AI Chat searches CVs, notes, email threads and call transcripts, then returns the people as a list you can save.

Kepler also handles the routine updates. Emails, calls and messages turn into proposed updates and tasks, which you approve or reject. Everything is on one plan, so there is no higher plan to unlock.

Tracker is an all-in-one system for staffing firms, sold in four plans. You search with Boolean and semantic queries and filters. Tracker does not have a chat assistant across your records yet.

Tracker’s REST API, Sequencer and AutoAction are only on the Professional plan, which is priced on request.

How does Kepler’s AI compare with TrackerAI?

Kepler’s AI Chat reads CVs, notes and conversations as well as fields. You can @-mention a record, save the answer as a list, and ask it to draft an email or an automation. Anything it would change waits for your approval.

Kepler’s matching scores every candidate from 0 to 100 against the job. The score is based on criteria taken from the job description, which you can edit. Each criterion shows the line from the CV, call or email behind it.

TrackerAI is a set of writing and ranking tools. Tracker’s AI page lists:

  • résumé parsing and ranking against a job
  • job descriptions and screening questions
  • candidate summaries and interview preparation
  • email and text outreach, and résumé reformatting onto your template

Tracker’s ranking takes in a candidate’s past success in similar roles, their fit with the client and recruiter feedback. Tracker says TrackerAI access varies by plan, with no detail published.

Calls and meetings. Kepler’s notetaker joins Teams, Zoom and Google Meet calls and files the summary, next steps and transcript against the record. Tracker records calls made through its telephony, but it does not have its own meeting notetaker or call transcription.

Email. Kepler drafts in any composer from the thread, the recipient’s record, recent notes and the job, and you edit and send. Tracker’s AI Content Suite writes emails, texts and job posts, from the Core plan up.

How do Kepler and Tracker compare feature by feature?

AreaKeplerTracker
Finding peopleAsk in plain English and AI Chat searches your CVs, notes, emails and call transcripts.Boolean and semantic search with filters and radius search.
AI chatAI Chat on every page finds, ranks and updates records after you approve.No chat assistant across your records yet.
MatchingA simple 0 to 100 score for every candidate, with the reason behind each criterion.AI ranking that learns from candidate engagement.
OutreachEmail campaigns on every plan that send for you and remind your team when it is time to call or reach out on LinkedIn or WhatsApp.Sequencer with email and text steps, only on the Professional plan.
MeetingsA notetaker joins Teams, Zoom and Google Meet and files the notes for you.No meeting notetaker of its own.
LinkedInSearch LinkedIn, see who is already in your database and what has changed, and add new people.Chrome extension that imports profiles as contacts or candidates.
Client portalClients rate, comment on and request interviews with your shortlist, from a simple link.Shortlists, feedback and interview requests, from the Core plan.
Job advertisingA careers site on your own domain that search engines can index.Job board posting through LogicMelon, DaXtra, Broadbean and idibu.
APIREST API and webhooks on every plan.REST API only on the Professional plan.
PriceUSD 99 per user per month billed annually, with everything included.Professional is priced on request.

Where does Kepler go further than Tracker?

  • It reads everything you hold. Kepler searches CVs, notes, email threads and call transcripts together, so an answer can come from something a candidate said on a call.
  • It does the updating. Kepler reads the email, call or message and comes back with the change written, with its source attached, for you to accept or reject.
  • You can check and undo. Every field keeps its history with an undo. When two people edit one record, Kepler stops one silently overwriting the other.
  • Everything is on one plan. The API, webhooks, campaigns, automations, client portal and contact enrichment are all in the one price.

How much does Kepler cost, and how much does Tracker cost?

Kepler is USD 99 per user per month billed annually (USD 1,188 per seat per year), or USD 129 monthly. Every feature is included, with unlimited records and storage and a free migration. AI Chat is included on every plan, monthly and annual, with no add-on or upgrade needed.

Tracker Professional is the plan to compare. It is the first Tracker plan with the Sequencer, AutoAction, Watchdogs and the REST API, and as of 13 Sep 2026 it reads “Contact Sales — Custom pricing”.

Tracker’s cheaper plans are Core at USD 99 and Launch at USD 79 per user per month, billed monthly. Neither includes those features, and Launch is capped at five recruiters. Tracker asks for a six-month minimum, and job board subscriptions are bought separately.

Which agencies is Kepler built for?

Kepler is built for recruitment agencies whose main asset is their database: years of CVs, notes, email threads and call transcripts. It suits teams that would rather ask a question than build a search string.

It fits an agency that wants:

  • AI Chat that answers across all of that data and acts after a person approves
  • a clear 0 to 100 score for every candidate, with the reason behind it
  • updates proposed rather than applied, with every field’s history and an undo
  • one published price with the API, campaigns, client portal and contact enrichment included

Can you migrate from Tracker to Kepler?

Yes. Kepler runs the migration for you, free on every plan. You send an export from Tracker plus any loose CVs and spreadsheets, and Kepler does the mapping, clean-up and checks.

Custom fields are rebuilt as real fields, and activity, stages and history come across. Before the full load you review fifty of your own records.

The parsing engine comes from the team behind RemakeCV, a CV parsing and formatting tool that 300+ recruitment agencies use. You can export your whole workspace at any time, with no exit fee.

Frequently asked questions

Is Tracker better than Kepler?

It depends on how you want to work. If you want a simple, modern CRM with the AI included, where you ask AI Chat in plain English and it finds candidates, ranks them for a job and updates records for you, choose Kepler. It is one plan at USD 99 per user per month billed annually, with the API, campaigns and client portal in the price and a free migration. If you want an all-in-one staffing system sold in four plans, Tracker is built for that.

How much does Tracker (TrackerRMS) cost?

The Tracker plan to compare is Professional, the first with the Sequencer, AutoAction, Watchdogs and the REST API, and as of 13 Sep 2026 it is priced “Contact Sales”. Tracker’s Core plan is USD 99 and Launch is USD 79 per user per month, billed monthly, and neither includes those features. Kepler, for comparison, is USD 99 per user per month billed annually (USD 129 monthly), with every feature included.

Does Tracker have an AI chat assistant?

Not yet. Kepler’s AI Chat searches CVs, notes and conversations as well as fields, returns lists you can save, and asks for approval before it changes anything. Tracker does not have a chat assistant across your records yet. TrackerAI today writes job descriptions, summaries, screening questions and outreach, and ranks résumés against a job.

Does Kepler write emails for me like TrackerAI does?

Yes. In any Kepler composer you say what the email should cover, and Kepler drafts it from the thread, the recipient’s record, recent notes and the job. You edit and press Send. Kepler never sends on its own. Tracker’s AI Content Suite writes emails, texts and job posts, from the Core plan up.

Can you migrate from Tracker to Kepler?

Yes, free on every Kepler plan. You send a Tracker export plus any loose CVs and spreadsheets. Kepler maps and cleans the data, rebuilds custom fields and brings activity, stages and history across. You review fifty of your own records before the full load.

Is Tracker the same as TrackerRMS?

Yes. The vendor trades as Tracker and its site is tracker-rms.com, where the footer still reads TrackerRMS. This review uses Tracker, the vendor’s current name.

Sources

Every claim about another vendor on this page comes from that vendor's own public material. Where a vendor does not publish something — pricing is the usual one — this post says so rather than estimating.

  1. Tracker — home page 6 Sep 2026Self-description as "the ATS & CRM built for staffing and recruiting agencies"; the TrackerRMS footer.
  2. Tracker — Plans & Pricing 1 Oct 2026Professional "Contact Sales — Custom pricing", the first plan with multi-channel sequences, AutoAction, Watchdogs and REST API access. AI Content Suite and client portal from Core. Core USD 99 and Launch USD 79 per user/month billed monthly, Launch up to five recruiters. Six-month minimum commitment, job board subscriptions purchased separately. No meeting notetaker or transcription listed.
  3. TrackerAI 1 Oct 2026The TrackerAI feature list (résumé parsing and ranking, job descriptions, profile summaries, interview preparation, screening questions, résumé reformatting, email and text outreach). "Specific capabilities and access levels vary by tier." EVA, the conversational assistant across records, is marked "currently in beta". No meeting notetaker or call transcription listed. The ranking layer using past success in similar roles, client fit and recruiter feedback.
  4. Tracker — Back Office 6 Sep 2026Timesheets and invoicing inside Tracker.
  5. Tracker — Recruitment ATS features 1 Oct 2026Boolean and semantic candidate search with filters and radius geo-coding; the AI Ranking description ("constantly learns from the ongoing candidate engagement"); click-to-call, screen-pop, call logging and call recording; the Chrome extension that imports LinkedIn and job-board profiles. No call transcription or meeting notetaker listed.
  6. Tracker — Marketing and automation 6 Sep 2026The Sequencer with email, text and workflow steps.
  7. Tracker — Collaboration 6 Sep 2026The client portal where a client views shortlists, gives feedback and can request an interview.
  8. Tracker — Integrations 6 Sep 2026DaXtra, LogicMelon, Broadbean and idibu for job distribution.
  9. Kepler pricing 6 Sep 2026USD 99 per user per month billed annually (USD 1,188 per seat per year), a single plan with every feature included, unlimited records and storage, free migration on every plan, additional AI capacity on request, and full workspace export with no exit fee.

Kepler is a recruitment CRM and this post is published by Kepler, so read it as an interested party's account. We have tried to describe Tracker as its own team would recognise it, and every factual claim is sourced above. If something here is out of date or wrong, tell us and we will correct it.

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