Connecting Google & Outlook
Link your accounts, understand what each provider syncs, monitor sync health, and disconnect safely.
Kepler connects your communication accounts under Settings → Communications Accounts. Once connected, threads attach to matching candidates, contacts and companies automatically, CV attachments are captured, and AI triage can work your inbox.
What each provider syncs
| Provider | Syncs |
|---|---|
| Google Suite | Gmail and Google Calendar — mail history plus meetings. |
| Microsoft Outlook | Outlook mail and Outlook Calendar — mail history plus meetings. |
WhatsApp account controls appear under Settings → Communications Accounts, but the channel is still marked Coming soon on the Communications page. Email is the messaging channel you can send and receive on today.
Connecting
- Go to Settings → Communications Accounts.
- Click Connect next to the provider and complete its consent screen.
- Back in Kepler you'll see "Success! Your account has been connected." The initial sync of your recent history may take a few minutes.
Team members each connect their own accounts; a workspace can have many connected mailboxes.
Sync status & health
Google accounts show a live status badge — Pending, Syncing…, Synced (with how long ago), or Error. If a sync stalls, the account is flagged Needs attention and the Sync health panel shows progress, last attempt/success and the last error. The account's menu offers Resync (or Recover sync when stalled), Edit Permissions and Disconnect. See Email sync issues.
Disconnecting — what's removed and what's kept
Disconnecting an account stops sync immediately and removes the account's synced data from the workspace:
- Removed: synced emails, their contribution to communication history (last-interaction and relationship signals), and cached calendar events from this account.
- Kept: your company, contact and candidate records (untouched), and all call recordings, transcripts and meeting notes — Note Taker output survives a disconnect.
Disconnecting is immediate and removes synced mail for the whole workspace — if you only need to fix a broken sync, use Resync or reconnect instead.