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Updating profiles from LinkedIn

Refresh a person's title, employer and location from their LinkedIn profile, one at a time, in bulk or automatically, with Compare and Undo.

People change jobs. Update from LinkedIn reads a candidate's or contact's LinkedIn profile and brings their title, employer and location up to date in Kepler. It costs 1 enrichment credit, and only when something has changed.

The record needs a confirmed LinkedIn profile first. If it hasn't got one, see Finding emails, mobiles and LinkedIn profiles.

Update one person

  • On the record, select Update from LinkedIn above their details.
  • In a table, use the icon in the name column (its tooltip says when the profile was last checked), or right-click the row and choose Update from LinkedIn (1, if changed).

Kepler applies the changes straight away and says what changed, with Undo and Compare. If nothing changed, it tells you so (for example LinkedIn matches Kepler) and nothing is charged.

Compare and undo

Compare opens LinkedIn update, listing each change beside the old value. Revert or Remove a single change, View on LinkedIn to check the source, or Undo all. A new role Kepler can't match to an existing one is added as a new role, so check the work history after an update.

Update many at once

  1. Select rows on Candidates or Contacts and choose Find details.
  2. Open the Profile updates tab and choose Not checked in 6 months or all of the selected people.
  3. Select Check N profiles. Each update has Compare and Undo, and costs 1 credit only when something changed.

Keep profiles up to date automatically

An admin can turn on Update from LinkedIn profiles automatically under Automatic on Settings → Enrichment. It's off until someone turns it on. Then choose:

  • How often: every 3, 6 or 12 months per person.
  • At most: a cap on profiles checked each month, so credits stay predictable.

People in active pipelines are checked first. Profiles can be a few weeks behind LinkedIn itself.

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